CHENNAI: Air carrier Jet Airways has waived off penalty charges to passengers who prefer to change flights or cancel trips due to torrential rains that has been witnessing in the city and neighbourhood.
"In view of the prevailing inclement weather in Chennai, Jet Airways has extended a waiver of penalty for date/flight change, refund and fare difference to all guests holding confirmed tickets", a Jet Airways release said.
The waiver is applicable for passengers travelling to or from Chennai with immediate effect.
"At Jet Airways, safety of guests and crew is our top priority and the airline continues to closely monitor the situation..", it said.
The airliner has advised passengers to visit the company website or check with the call centres on information of the flights.
Normal life in Chennai and neighbourhood was largely impacted following the heavy rains. Schools and colleges have declared holiday while some IT companies advised employees to work from home due to severe waterlogging in several low lying areas.